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vacation rentals

Could You Be Fined for Writing a Negative Review Online?

By SHANNON KELLY

Vacation-rental Web site HomeAway.com encourages online property reviews.

Our favourite avenger of travel scams and customer-service fails, Christopher Elliott, recently wrote about a trend in the vacation-rental industry of requiring renters to sign contracts with non-disparagement clauses prohibiting them from writing negative reviews of properties where they’ve stayed. (more…)

How to Avoid Vacation Rental Scams

Illustration by Widjaya Ivan

A consumer advocate blog we frequent, Elliott.org, featured a story yesterday about a women who lost $4,500 in a vacation rental scam. Because the deception was perpetrated by compromising the vacation rental owner’s e-mail via phishing—and not because the well-established home rental site itself, HomeAway.com, was compromised—the renter was out of luck. (more…)

Tripping.com Launches New Home Rental Search Engine

Tripping.com search interface

By Amanda Yiu

Ever travelled to a new city and wished you had a local to show you around? That’s the idea behind Tripping.com, a site that connects travellers (“Trippers”) with member hosts. (more…)

Airbnb Apologizes for Ransacked Apartment

Airbnb Bedroom. (Photo: nats)

Vacation rental site Airbnb apologized to its customers via their blog yesterday for the recent vandalism of a customer’s apartment in San Francisco. (more…)